Thursday, June 25, 2009

new friend found

Been really bored at my routined work lately. And when I made some new friends, it was like a thrill. They were both mesmerizing and addictive. At least some motivation to go to work.

As age creeps up, been lazy socializing to meet new people. So fake and dry. Hope these two are friends for keep and not just hi-bye types.

Friday, May 08, 2009

colours of my job - outcast

Never have I felt like such an outcast.

[16:12] me: we moving nx week to new office
[16:12] CK: yeah siok
[16:12] CK: new office
[16:12] CK: expanding
[16:12] me: and i just found out all staff have free lunches until some eatery shops opened there
[16:13] me: and we didnt know anything abt it!!
[16:13] me: nobody mention / tell / inform us of the lunch
[16:13] me: they just leave us starving
[16:14] CK: :)
[16:14] CK: working environment is like that one lor
[16:14] me: the WHOLE company have free lunch
[16:14] CK: ouch
[16:14] CK: except u guys huh
[16:14] me: and only us the outsourced ones sitting at the corner starving
[16:15] me: damn i could curse right now
[16:15] CK: calm a bit
[16:15] CK: i have lost my temper over the years
[16:16] me: *sigh*
[16:16] CK: bring ur own food no need depend on them
[16:16] CK: u hv de $ to buy ur own
[16:17] CK: not like them... eat free... as if no $
[16:17] CK: altho some earns a lot
[16:17] me: wat a way to end the weekend
[16:17] CK: relax la, plenty of things to cheer in life
[16:18] CK: dun let this small details spoil ur brilliant life
[16:18] me: u'r the adopted child, u dun expect any love except some care, now they dun even let u eat at the table with them
[16:18] CK: nicely-quoted
[16:18] me: or worst they dun even cook ur share
[16:19] me: dunno how to describe
[16:19] me: disappointment and rage
[16:20] me: no not strong enuff
[16:20] CK: fury
[16:20] me: help me find a word to describe this feeling
[16:20] CK: furious
[16:20] me: ok, fury, furious.. wat else?
[16:20] CK: kejap, no need to scratch head
[16:20] me: wat abt the evil part of it?
[16:20] CK: show u de magic
[16:21] CK: KRUY is PISSED OFF ha
[16:21] me: i need more depth feelings than tat
[16:21] CK: add the magical F-word
[16:22] CK: lots of options for u
[16:22] CK: ready ?
[16:22] me: tat is to scold ppl not to describe how u feel inside
[16:22] CK: http://thesaurus.reference.com/browse/furious
[16:23] me: a stonger and more powerful word
[16:23] CK: angry (adj)
Synonyms: annoyed, irritated, fuming, mad, livid, irate, heated, gnashing your teeth, cross, furious, incensed, enraged, outraged, infuriated, ireful, wrathful, indignant, choleric
[16:23] me: ah
[16:24] CK: none ?
[16:24] me: err, alot of the words i duno the meaning and nv seen b4, haha, gotta check them out first
[16:25] CK: fuming is my pick
[16:25] me: but there's no disappointment element in it
[16:25] CK: i know!!!!
[16:26] CK: DEVASTATED!!!
[16:26] CK: http://www.google.com.my/search?hl=en&q=define%3A+devastated&btnG=Search&meta=
[16:27] CK: complete destruction and with angry element
[16:29] me: hmm
[16:34] YeeWei: thanks, now tat i am able to describe it, i'm gonna blog abt it, and that will make me feel better - destress

The next day I seek advice from my ex-boss and she made me realized the fact of life working in an outsourced project - we're only the maid, will not be the adopted child, so never to expect anything from them. I've never thought the truth could be so ugly and pathetic.

Wednesday, May 06, 2009

colours of my job - part 2

This character is very interesting, and unique.

Thin and tall, typical Chinese guy look, in fact I think he looks more like ah pek, good language skills, good technical knowledge, quiet or geeky type, someone you would hire cos of the old-fashioned package he represented himself which in turns makes u think he could be reliable. That's first impression.

Once he settled into the environment, all the characters started to show. He even developed some new characters along the way. Some of the highlights:

Attitude
- Does his job in his own ways not following procedure.
- Put both of his bare feet up on the table.
- Wipe clean whatever food left on the table or in the fridge in regardless of whose the owner, except for food he doesn't like.
- Forever acting dumb, believe ignorance is bliss.

Attire
- Wearing shorts and slippers to work (he has always been working night shift).
- Wear old shirts to work, shirts people normally wear to sleep because of the colour had faded or there's tiny holes on the cloth but it's still comfy, some of them look like rags.
- Take off his pants/underwear and change into sarong in the middle of the night, and changed back into pants before people start work the next day. I heard claims that he put his underwear on either my or my boss's table. (Gross!!!)

Performance
- Advises customer to continue using the 2 years old version of the software as it's more stable (in company perspective we want customers to always upgrade the latest version of the software every year).
- Advises customer to buy the product using the old link because it's cheaper.
- Refer customer to use Firefox instead of Internet Explorer because there are more security vulnerabilities in Microsoft products (our product fully support Internet Explorer but not Firefox).
- When customer asked for his name, he simply give any name.
- When customer asked where is he based and the location of the call center, he said Singapore or Mongolia.

There, enough said. Of course I have talked, guided, reminded, counselled, scolded, closed one eye on him, whatever word you want to use, too many times. I have lost count and I wanted to give up. But I cannot let him continue screwing up the team's performance. Headache continues as long as he's here and not willing to change.

Thursday, April 02, 2009

spiteful words hurts but silence hurts more

I snapped at a friend today and feels bad about it. I send him a text to apologise but there's no response. It happened this morning but I still feel bad about it.

“Spiteful words can hurt your feelings but silence breaks your heart.” - author unknown

Ouch. Exactly.

I've been trying to find a word to describe how I feel. All I can think of is I feel bad. Perhaps the best word is 'guilty'. Yes, I am guilty of saying things without using my brain and hurt people, then I was hurt in return.

Thursday, March 19, 2009

colours of my job - part 1

I seriously cannot understand and comprehend how can a guy (handsome, good-looking, good build, articulate and good language skills, with a pretty girlfriend) who has here for almost 1 year and been doing the same old job everyday solving the same old problem for customer everyday, can ask a stupid question that another newbie learnt in his first week??????!!!!!!!!!!!!!

The whole 12 hours he put on his headphones watching YouTube, movies, videos, waiting for customers to call and for the phone to ring. You walk up to him to talk to him he pretends he didn't hear you but when you talks about his pay or food in a distance he responds. He enjoys his entertaintment and keeps his emails until the end of the day. You asked him why is he not doing his emails and following procedure, he gives you a piece of his mind and starts questioning the procedures and complaining non-stop. Mind you, he's very loud.

Don't get me wrong, he's doing his job and customers like him, just not up to standard and he does it his own way. It's not wrong, just not following procedures, the procedures that I set. Not much of a team player though. As we are a team, his attitude affects us.

You send out an official email to all about a new product or feature, he doesn't want to read, then he tells you he doesn't know anything about it because you didn't tell him. When you tells him face to face the next time, he either gives you the biggest blur look ever that you thought he's from another planet and doesn't breathe air or he'll just nod while having his headphones on blasting the music. When you ask him to take off his headphones, he'll make small noises to indicate you're disturbing his peace.

Everyone gets their own access to a certain portal to check on some information. He's the only one who had his password reset so many times. He claimed he kept forgetting them. After those reset he actually doesn't bother to try login again and went to ask others to help him do the job. The other day I make sure he logins after the reset and teach him how to use the portal. It turned out that in the past 10 months he had never login to the portal before and now he discover wonders of how the portal can help him do his job. Duh..

Gosh, I just cannot stand these people. I just wanna give him a big WHACK!